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5 Conflict Management Strategies

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Conflict management process pdf best date night restaurants gainesville fl This is how the Thomas-Kilmann measurement instrument and their five conflict resolution strategies came to our attention. Kenneth Thomas and Ralph Kilmann developed five conflict resolution strategies click people use to handle conflict, including avoiding, defeating, compromising, accommodating, and collaborating. This is based on the conflict management process pdf that people choose how cooperative and how assertive to be in a conflict. It suggests that everyone has preferred ways of responding to conflict, but most of us use all methods under various circumstances.

The causes of conflict range from philosophical differences and divergent goals to power imbalances. Unmanaged or poorly managed conflicts generate a breakdown in trust and lost productivity. For small businesses, where success often hinges on the cohesion of a few people, loss of trust and productivity can signal the death of the business. With a basic understanding of the five conflict management strategies, small business owners can better deal with conflicts before they escalate beyond repair. Strategy One. Accommodating The accommodating strategy essentially entails giving the opposing side what it wants.

CONFLICT MANAGEMENT VIDEO

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